I have lost my phone. since my O2 seems to have no... - Page 2

Anonymous · ‎14-10-2014

Apparently I have to add more here. Help.

Anonymous · ‎14-10-2014

A point to note : When 02 send you a replacement sim you will need to ring them back up and remove the account bar on it before it will work.

Anonymous · ‎14-10-2014

@Anonymous wrote:
Official 02 link here http://www.o2.co.uk/help/phones-and-devices/lost-or-stolen-device#qs

Aye, Best so far. but no internet link just phone no. But!!!! I've lost my phone. I'm disabled and live in an area you really don't wanna go looking for a pay phone after dark. You can probably tell by the amount of (!) that I'm starting to lose it. Oh I just got an invitation to start a chat about this, and,Chat not initialised. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

MI5 · ‎14-10-2014

You really do need to get it reported somehow asap - Do you not have a landline or a neighbour that can call for you?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎14-10-2014

I've just got straight through to live chat from the link...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎14-10-2014

What device are you trying to contact chat on?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-10-2014

The only neighbour that isnt a junky is out. Will just have to hope she gets back soon. Tnx everyone. I really should see about connecting an actual antique landline phone for just such an incedent. I am just a bit P****d that the only links through O2 are aimed at encouraging you to spend more and look how keen they are to help you do that.

MI5 · ‎14-10-2014

Good luck with getting through on phone later......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-10-2014

My home computer. Didnt think I would ever need an actual phone connected to my broadband. Have tried three more times to contact them, still getting hold that thought.

Cleoriff · ‎14-10-2014

Yes ...best of luck with this. A very stressful situation...:smileysad:

Veritas Numquam Perit

Anonymous · ‎14-10-2014

Their used to be an online form you could fill out but I believe that's been revoked but it's worth trying.

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

Hope you get through asap.

O2

I have lost my phone. since my O2 seems to have no link to that end, hell I'm not buying something.