Re: Forum Problems. - Page 2

Cleoriff · ‎25-02-2022

@Martin-O2 @RafaC @lewys-gp

AS I can't find the 'Forum Development and Bugs' thread I'm having to start a new one here..

Not sure what's happened overnight on the forum but Off Topic has disappeared (apart from the pinned threads)

The Dancing On Ice Thread

Formula One

White Room Quiz

Word Association

Word Hunt Diamond

are just five of the massive amount of topics which have disappeared.

Not only OFF TOPIC but all sub forums posts are missing if they aren't pinned

I can access them if I have a recent email or notification but other than that there is nothing to view.

I tried typing 'Forum Development and Bugs' thread into search bar and it wasn't recognised.

@Mi-Amigocan't find the WRQ thread.

Can we please have this pinned else it will be lost?

Also @pgn and myself noticed there was nothing at all in the unread posts this morning.

Has there been a major problem overnight?

Veritas Numquam Perit

madasaf1sh · ‎25-02-2022

@lewys-gp It might be worth a Pinned Post on the main page so customers and other users know the board is suffering a service issue.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

RafaC · ‎25-02-2022

Hey guys, as @lewys-gp has said, sorry about the disruption. We've just pinned all the suggested topics, please let us know if there are others you'd like to be pinned for now.

MI5 · ‎25-02-2022

I don't see any posts, pinned or otherwise, unless I get an @mention.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

RafaC · ‎25-02-2022

@MI5 sorry about that, do you want us to mention you in any specific topics?

RafaC · ‎25-02-2022

Just so that you guys know, @Martin-O2 is going to give updates on the issue here.

gmarkj · ‎25-02-2022

Thought it was rather odd that there were only 2 unread posts this morning!

Thanks for the mention @Cleoriff otherwise I would not have known what was going on.

As @pgn says, who on earth approved a change on a Thu night/Fri morning, and where is the documentation to say that there was no impact for the change in the test environment?!?!

As @MI5 says, there are NO topics in any of the forums - the main home page shows there are no unanswered posts which says it all really!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

pgn · ‎25-02-2022

And it is

Taking

Its

Time,

Sadly,

Unfortunately,

People

Alas. Thanks for the thread, @Cleoriff.

Off to read the official word...

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

gmarkj · ‎25-02-2022

Just spotted that the "posts not disappearing from unread" is a thing again - read the below one 3 times now!

https://community.o2.co.uk/t5/Pay-Monthly/Can-t-enable-wifi-calling-supposedly-with-Pay-Monthly-I-m/...

Can we check if the new update (or rolling it back) has broken it again @Martin-O2 @RafaC @lewys-gp ?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

RunrigForever · ‎25-02-2022

Thank you @Cleoriff for letting us know ... hoping for permanent good results.

***DESORMAIS***

O2

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