Community platform display issue

Martin-O2 · ‎25-02-2022

Hi everyone,

We are currently experiencing a technical issue with the community platform which is causing the majority of community topics to be invisible on the home page, board, category level and member profiles.

Please note: The missing content is hidden but not deleted so it will be restored once the issue has been resolved.

We are working to get this resolved ASAP and apologise for any inconvenience caused in the mean time.

We will update this topic as soon as we have news on a fix.

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Cleoriff · ‎25-02-2022

So Friday 7PM and no update at all @Martin-O2?

@Mi-Amigowas correct. We have to put up with this over the weekend and beyond. Not sure if anyone will see this unless they are tagged. So @pgn @gmarkj @MI5 @madasaf1sh @jonsie @sheepdog @Bambino @TallTrees @BobM

All tagged in relation to this post here FORUM PROBLEMS

Veritas Numquam Perit

madasaf1sh · ‎25-02-2022

Have to agree, no updates at all on the issue is a bit poor im sorry to say.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

Bambino · ‎25-02-2022

Thanks for the tag @Cleoriff. I knew there was a problem last night. The community pages were blank, and I was unable to post anything. I had a feeling it wouldn't get resolved and that everyone would wake up to that this morning. I've hated this new format since it began.

I DO NOT WORK FOR O2

madasaf1sh · ‎25-02-2022

@Bambino

When you look at EE's forum or even Virgin Media's they are a 100 times better than this one at the moment I am afraid to say

Information is hard to find, threads are all over the place..

Khoros Forums are a shambles i am afraid to say

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

TallTrees · ‎26-02-2022

Thank you very much for keeping me informed @Cleoriff

I will stay with your updates as you understand 🤔 them.

COULD IT BE RUSSIA 🤣

HAPPINESS IS BEE SHAPED

TallTrees · ‎26-02-2022

Thank you @Martin-O2

HAPPINESS IS BEE SHAPED

kelleheruk · ‎26-02-2022

It all went wrong just in time for the shocking S22 launch... coincidence?

Cleoriff · ‎26-02-2022

@kelleheruk wrote:
It all went wrong just in time for the shocking S22 launch... coincidence?

I think that's pushing it too far @kelleheruk 😂

(Although I agree about the shocking S22 launch!)

Veritas Numquam Perit

madasaf1sh · ‎26-02-2022

@kelleheruk wrote:
It all went wrong just in time for the shocking S22 launch... coincidence?

Blame Samsung for the majority of the shocking S22 launch, although all the networks have failed with comms, so not unique to o2

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK