o2 rewards - Gift Card Redemption Erroe

[Skmoice]

Hey there

any help would be gratefully appreciated coz I’m at my wits end. I used the credit I’d saved up through O2 rewards for an Amazon gift card. The gift card came from a no reply email address from myglobaloptions? I’ve tried redeeming the gift card code on my Amazon account but it keeps saying the code is invalid. HELP please anyone

[MI5]

@Skmoice 

You need to chase it up with customer service Guide: Coronavirus Community Help and Support 

[Skmoice]

Cheers for replying so quickly.  This was already my first port of call but as far as I can gather from O2 this is handled by a third party, namely myglobaloptions who sent me the no reply email and all correspondence needs to go through them

[Skmoice]

Any ideas?

[madasaf1sh]

@Skmoice 

O2 are the promoters of the reward scheme, and everything points to them to be able to resolve as I cant find anything but a 1990's style website for them

Call back on 4445 and they should be able to help

[MI5]

@Skmoice 

As I said above, you need to chase O2.

O2 are responsible for the offers which they farm out to third parties to administer.