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Viktorija1
Level 1: Joiner
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Hi I havent payed my bill on time, but I did it today, and I still cant use my data

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pgn
Level 63: Greatness Assured
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It takes a while for the late payment to process and for O2 to re-enable service, working days only, @Viktorija1 - this is why Direct Debit is the preferred payment method, as money is always there and collected on-time by O2, barring funds being blocked by your bank.

As this is a bank holiday weekend, it is likely to be Tuesday, perhaps Wednesday, before your service is restored. A call on Tuesday morning may help speed it along, @Viktorija1 - good luck.

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pgn
Level 63: Greatness Assured
  • 24189 Posts
  • 176 Topics
  • 679 Solutions
Registered:

It takes a while for the late payment to process and for O2 to re-enable service, working days only, @Viktorija1 - this is why Direct Debit is the preferred payment method, as money is always there and collected on-time by O2, barring funds being blocked by your bank.

As this is a bank holiday weekend, it is likely to be Tuesday, perhaps Wednesday, before your service is restored. A call on Tuesday morning may help speed it along, @Viktorija1 - good luck.

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















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madasaf1sh
Level 67: Unsung hero
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@Viktorija1 

 

Just to add to @pgn 's advice you can also ring Payment Management tomorrow from another phone or use Skype ( Guide: A Guide to Skype  ) on 0800 902 0217 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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