on 01-05-2022 20:15
Hi I havent payed my bill on time, but I did it today, and I still cant use my data
Solved! Go to Solution.
on 01-05-2022 20:22
It takes a while for the late payment to process and for O2 to re-enable service, working days only, @Viktorija1 - this is why Direct Debit is the preferred payment method, as money is always there and collected on-time by O2, barring funds being blocked by your bank.
As this is a bank holiday weekend, it is likely to be Tuesday, perhaps Wednesday, before your service is restored. A call on Tuesday morning may help speed it along, @Viktorija1 - good luck.
on 01-05-2022 20:22
It takes a while for the late payment to process and for O2 to re-enable service, working days only, @Viktorija1 - this is why Direct Debit is the preferred payment method, as money is always there and collected on-time by O2, barring funds being blocked by your bank.
As this is a bank holiday weekend, it is likely to be Tuesday, perhaps Wednesday, before your service is restored. A call on Tuesday morning may help speed it along, @Viktorija1 - good luck.
on 01-05-2022 20:27
on 01-05-2022 20:27
Just to add to @pgn 's advice you can also ring Payment Management tomorrow from another phone or use Skype ( Guide: A Guide to Skype ) on 0800 902 0217