O2 priority champagne not recieved

Ftwzy · ‎24-10-2018

I had been offered the bottle of champagne as my offer, but instead today received a tileMate. Wondering if anyone else has had the same issue?

jonsie · ‎24-10-2018

Sounds like a Priority chock up. You could try customer service but maybe @Marjo or @Martin-O2 can assist you better?

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Martin-O2 · ‎24-10-2018

Thanks for the mention @jonsie.

@Ftwzy I can get someone to look into this for you. I'll need a few details so I can do this so I'll drop you a quick message.

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Rich4 · ‎25-10-2018

I’ve also been sent a tile mate instead of alcohol

Martin-O2 · ‎25-10-2018

Hey @Rich4 no problem I'll send you a message so I can get your information.

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Rich4 · ‎25-10-2018

Thanks Martin, message sent.

Martin-O2 · ‎26-10-2018

Cheers @Rich4! This has been escalated and I'll get back to you when I get a response.

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Kassm87 · ‎01-11-2018

Hi, I ordered my Moet and havent recieved it, how long does it normally take to be delivered?

Thanks

MI5 · ‎01-11-2018

We’ve heard they have all gone now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie · ‎02-11-2018

You will possibly receive an alternative....a Tilemate seems to be the popular replacement.

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