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O2 priority Greggs system down QR code wasted

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panggio
Level 1: Joiner
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on ‎23-01-2023 09:05

on ‎23-01-2023 09:05

I activated my QR code this morning to get the weekly (Greggs) free coffee. Arrived at Greggs only to be informed that it was cash only, as their system was down. I walk to another Greggs and it was the same problem.

 

The voucher cannot be canceled, and after 15 minutes it's not valid anymore.

 

Can it be reset for me to be able to use it this week?

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MI5
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on ‎23-01-2023 09:23

on ‎23-01-2023 09:23

@panggio 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149486 Posts
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Registered:

on ‎23-01-2023 09:23

on ‎23-01-2023 09:23

@panggio 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 77: Grand Master
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on ‎23-01-2023 09:28

on ‎23-01-2023 09:28

@panggio 

 

You need to reach out to greggs via Social Media as well, as well and they will sort usually via a freebee voucher... 

I have done this is the past when issues have arise at Greggs.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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