Leaving 02

[Dalia]

Hello,

Im due an upgrade and after shopping around 02 is far more expensive. However i have 02 priority tickets for the future will all the perks be honoured?

Thank you

[Cleoriff]

@Dalia 

Yes they will. You bought them when you were with O2 and that's all that matters.

[Dalia]

Hello oh brilliant thank you,

Also i saw a deal with mobilephones direct but with 02 but cheaper thabk going direct. If i get my pac code to keep my number do i just call up 02 again and get to keep my number?

Do you know at all?

Thank you

[MI5]

@Dalia 

No need for pac. 

Just call customer service to migrate your number and you'll still get Priority too.

[Cleoriff]

You don't need a PAC if you are staying with O2. Just call customer services and ask them to migrate your number @Dalia 

[Dalia]

Brilliant thank you for your help.

[Cleoriff]

No problem @Dalia 

Best of luck and stay safe.

[MI5]

You're welcome 😊