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Claim refund for cancelled concert

Mar12
Level 1: Joiner
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Bought Billie Eillish tickets through O2 priority in 2019.   Concert was cancelled due to COVID.  How do I get a refund?  AXS 

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madasaf1sh
Level 53: Renowned
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@Mar12 

 

Have a look here for the details, contact us is at the bottom of the page FAQ - Priority (o2.co.uk) 

 

From what I can tell you need to contact AXS if they haven't already processed the refund. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



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madasaf1sh
Level 53: Renowned
  • 3343 Posts
  • 24 Topics
  • 734 Solutions
Registered:

@Mar12 

 

Have a look here for the details, contact us is at the bottom of the page FAQ - Priority (o2.co.uk) 

 

From what I can tell you need to contact AXS if they haven't already processed the refund. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



View solution in original post

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