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Blue Monday Pizza Gift Card

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Kaz6
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‎06-05-2025 23:01 - edited ‎06-05-2025 23:03

‎06-05-2025 23:01 - edited ‎06-05-2025 23:03

No email received with voucher. 
nothing in junk

been 48 hours now

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Dave-O2
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on ‎07-05-2025 10:40

on ‎07-05-2025 10:40

Thanks @MI5, @jonsie 

 

@Kaz6, @ThomasG Can you please drop me a PM with your mobile number and email address and i'll get this looked at.

New Samsung Galaxy A series //  Don't fall for scams  //  Bigger benefits – Just for being with Virgin Media & O2
Contact us on Social Media: Facebook // Twitter // Instagram

 

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MI5
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on ‎06-05-2025 23:08

on ‎06-05-2025 23:08

@Dave-O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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ThomasG
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on ‎07-05-2025 00:37

on ‎07-05-2025 00:37

The same has happened to me too, over 36 hours with nothing. Unsure who to contact.

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jonsie
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on ‎07-05-2025 07:03

on ‎07-05-2025 07:03

Another @Dave-O2 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Enlli
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on ‎07-05-2025 07:51

on ‎07-05-2025 07:51

Is there hope?

I still don't get Community notifications 😕 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Dave-O2
Community Manager
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on ‎07-05-2025 10:40

on ‎07-05-2025 10:40

Thanks @MI5, @jonsie 

 

@Kaz6, @ThomasG Can you please drop me a PM with your mobile number and email address and i'll get this looked at.

New Samsung Galaxy A series //  Don't fall for scams  //  Bigger benefits – Just for being with Virgin Media & O2
Contact us on Social Media: Facebook // Twitter // Instagram

 

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jonsie
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on ‎07-05-2025 12:44

on ‎07-05-2025 12:44

@Enlli wrote:

Is there hope?

I still don't get Community notifications 😕 

Me neither though I get maybe 1 a week in the junk folder

Normal emails from O2 about my bill arrive on the dot without any issue

Funny that....

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Amyjreeves
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on ‎07-05-2025 15:54

on ‎07-05-2025 15:54

Me too. Don’t know how to get it if it isn’t emailed?!

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jonsie
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on ‎07-05-2025 16:07

on ‎07-05-2025 16:07

@Amyjreeves wrote:

Me too. Don’t know how to get it if it isn’t emailed?!

@Amyjreeves 

Click on @Dave-O2  and then click on Send Message

Send your mobile number and email address

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Kaz6
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on ‎09-05-2025 11:06

on ‎09-05-2025 11:06

Thank you email came through slight_smile

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