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Blue Monday Pizza Gift Card

Kaz6
Level 1: Joiner
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No email received with voucher. 
nothing in junk

been 48 hours now

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Dave-O2
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Thanks @MI5@jonsie 

 

@Kaz6@ThomasG Can you please drop me a PM with your mobile number and email address and i'll get this looked at.

View solution in original post

Message 6 of 11
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MI5
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@Dave-O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 11
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ThomasG
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The same has happened to me too, over 36 hours with nothing. Unsure who to contact.

Message 3 of 11
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jonsie
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Enlli
Level 70: Enigma
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Is there hope?

I still don't get Community notifications 😕 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 5 of 11
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Dave-O2
Community Manager
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Thanks @MI5@jonsie 

 

@Kaz6@ThomasG Can you please drop me a PM with your mobile number and email address and i'll get this looked at.

Message 6 of 11
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jonsie
Level 94: Supreme
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@Enlli wrote:

Is there hope?

I still don't get Community notifications 😕 


Me neither though I get maybe 1 a week in the junk folder

Normal emails from O2 about my bill arrive on the dot without any issue

Funny that....

Message 7 of 11
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Amyjreeves
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Me too. Don’t know how to get it if it isn’t emailed?!

Message 8 of 11
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jonsie
Level 94: Supreme
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@Amyjreeves wrote:

Me too. Don’t know how to get it if it isn’t emailed?!


@Amyjreeves 

Click on @Dave-O2  and then click on Send Message

Send your mobile number and email address

Message 9 of 11
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Kaz6
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Thank you email came through slight_smile

Message 10 of 11
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