Billing
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on
27-06-2024
19:29
- last edited on
27-06-2024
22:42
by
BelHFL
Hi there
I have just received an email telling me you are
taking £700 for a 02 bill regarding telephone number
£699 is for a phone I have never received
I have phone d numerous times (2-3 hours) and have been reassured that the phone has never been delivered and is been with you guys for 3 weeks
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
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on 27-06-2024 19:35
@Anonymous
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Guide: How to find help & contact O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 27-06-2024 19:44
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on 27-06-2024 19:44
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on 27-06-2024 20:44
thanks Bambino but there is no edit option
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on 27-06-2024 20:46
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on 27-06-2024 20:46
@Anonymous
I would keep an eye on your mobile, as after an hour its still up, and you are likely to be on a scammers hit list, and unfortunately you are liable if you get scammed..
**Flagged again"""
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

