Get Help with O2 Priority

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Resolved! Disney plus

My wife and i took out 12 month sim only deals about 18 months ago on the same day When my wife's renewed she was offered 3 montgs free disney plus as part of the renewal, but i havent been. I wondered if this could be looked into as to why not and i...

Where to contact if coupon code is not accepted.

Hi,I was trying to use voucher code at pizza express today and they said its not working. the code was not accepted finally though it was showing valid on the priority app. Is there any customer service i can contact to in order to resolve this.

Resolved! O2 priority app and website crashing

O2 Priority app and website crashes when asking for my number and I am unable to log in

Resolved! Is this priority winning email real?

Recently joined up with O2 and too my surprise I have apparently won a meet and greet with Bon Jovi, which is fantastic. However I am not 100% sure if it's real or not. The email was sent from o2support@weticketit.com and asked me for only one thing....

cant pay my bill

hii am unable to pay my bill this month as unfortuneatly someone scammed by bank account and i am now left with a shortage to cover all my bills this month. i can however pay it 31/05/24as you have restricted my services i am unable to call you to di...

Resolved! Potential Scam O2 Priority Text

I received the below lucky draw winner message from ‘O2 Priority’. Could anyone please advise if this is genuine or not? I went onto my O2 priority app and it said I did not win, so I am getting more confused at the moment. Congratulations! You enter...

Unable to make Competition that I won

Hello I’ve recently won a competition and am unable to make the date is there anything that can be done?

Returning old phone

I sent back my old iPhone over a month ago and have not received payment. Email address [Removed]

Resolved! O2 food offers - How long does "save for later" last?

Is there a time limit on the "save for later" option for food/drink offers? I managed to grab one but when I went to use it it was gone. I know there's 30 minutes once activated, but I never got that far this time.Do they keep giving away codes until...

Resolved! O2 priority queue for non-priority ticket holders

Hi! Sorry if this question has been asked a million times before, but I genuinely can't seem to find a concrete answer anywhere. I'm going to a gig today with tickets that weren't bought during the O2 priority pre-sale (if there even was one) and wer...

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