Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, I have an iPhone SE + and Apple watch SE cellular which I'm trying to set up for my daughter. The watch has paired no problem but when I try to set up Mobile Service/Mobile Plan in the watch app on the phone, it says "The O2 account on this iPhon...
Hi I've got a Samsung galaxy tab s7 fe, I've only had it since last December, I've never put a password on it and never had any problems but 3 day's ago all of a sudden I turned it on and it asked me for a pass code including letters and numbers, lik...
how can I speak to customer service online I’ve tried o2 app and online but it’s a computer not a person
My sim is locked and I'm not have much luck in accessing the PUK code to unlock it. I get an error message when I try.
one of my friends has recieved a text from my phone which is scam...what do I do please?
Hi, I've received my new sim from you today. I cannot sim swap, as the 20220 number I text to you won't send out from my mobile.
Hi, My son has an iPhone 14 and struggles to make or receive any phone calls whilst being at home. I used the network coverage checker for our postcode (GU3) and it states that he should have “4G - Good coverage both indoors and outdoors” He however ...
my phone did an update and my finger print lock disappeared. pin lock will not work either.also tried to unlock with find my mobile and nothing works. only had the phone about 10 days
My finger lock has disappeared . Also didn't set pin lock. Tried 0000 bits didn't work any help
Hi, I ported my number from Three to O2.When I am in the underground and want to use the Wifi, I get an error message saying I need to activate O2 Wifi.(I guess my number is recognised as a Three number...) In My O2, I don't find where to manage/acti...
