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Forum Posts

Resolved! mast sharing

do o2 share masts?. my coverage is 2g at best, location kt6 5lg.EE have recently built a mast nearby - junction of balaclava road and chadwick place, kt6 5rz.any plans for o2 to share this mast?

sim not working ?

Hi, trying to phone out or receive calls ,brakes up . Have to get caller to use What's app that works fine and works ok for calls out thxs for any help

chris81uk by Level 1: Joiner
  • 729 Views
  • 8 replies
  • 0 kudos

Number fraudulently ported!

Hi. I hope someone here can help me. On or about April 15th my number was fraudulently ported out. After a load of hassle it was finally ported back to me. Unfortunately ever since all my incoming calls go straight to EE voicemail. I have been in tou...

Decker by Level 1: Joiner
  • 451 Views
  • 4 replies
  • 0 kudos

Resolved! PAC from another O2 account

Afternoon all,Question re PAC code.... I have an account that one of my parents use, they want to take out own contract but keep the number they are using. Now I know if was myself swapping to another supplier would just be straight forward, but what...

Help

Hi our phone bills are paid but we are unable to use our phones at all no calls or texts or Internet. Can someone please help? We cannot call you as it won’t allow us to! We run a business and this is impossible. please help! hannah

Hannah42 by Level 1: Joiner
  • 267 Views
  • 2 replies
  • 0 kudos

Resolved! Port Not Completed - 5 weeks in

Hi there, I ported my number from Vodafone to O2, after being with them for 7 years on pay monthly contracts. The idea was to move to a Pay as You go, save some money and get better service. What I now realise was a mistake. The PAC was requested and...