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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 3171 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5140 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 16219 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8211 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7601 Views
  • 6 replies
  • 0 kudos

Resolved! Data

Can I send data to another o2 number

Baz278 by Level 1: Joiner
  • 255 Views
  • 2 replies
  • 0 kudos

Wi-Fi

My Wi-Fi is totally rubbish I can only use it in one room in my house and that is the room where the router is and nowhere else I really need to get this sorted can you help please

Rj123 by Level 1: Joiner
  • 378 Views
  • 6 replies
  • 0 kudos

Being charge for a number I don't have

HiI have one O2 number pay monthly which is fine. But occasionally I get a bill for another number which I haven't had for years. I have tried to get in touch with O2 to explain this, but there does not seem to be any way to - because it's not my num...

Is anyone else having problems with this app???

For the last 3 or 4 days every time I’ve came on to the app and I’ve clicked on the upgrade, buy a bolt on and the other one next to them.The upgrade page opens up and says I can upgrade then the screen goes blank and can’t get any further, while the...

visual voicemails slow to arrive

Hello,My apple iphone visual voicemail is really slow in the voicemail arriving so that i can play it an I dont know why!so someone rings me leaves voicemail an 2-4 hours later i will get it!, why is it so slow? can it be fixed? I have changed apple ...

tinket by Level 1: Joiner
  • 471 Views
  • 3 replies
  • 0 kudos

Apple Watch Ultra 2

When I ring someone from Apple Watch Ultra 2 there’s no dial tone or any noise at all but if someone rings me the watch rings

Lord by Level 1: Joiner
  • 207 Views
  • 1 replies
  • 0 kudos

Activate sim

i have received my replacement sim and put it in my phone but dont know how to activate it

Tomster by Level 1: Joiner
  • 186 Views
  • 1 replies
  • 0 kudos

roaming

no service roaming since moved from virgin

SIM Swap

I don't know whether to laugh or cry.

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Onion by Level 1: Joiner
  • 793 Views
  • 7 replies
  • 0 kudos

Google Pixel 7a.

Does anybody know what accessories the Google Pixel 7a comes with? Is there a charging cable or no?