Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello,I am trying to activate volt benefit but I keep getting the error:"Sorry, we're having trouble fetching your information at the moment. Please try again later."We have a virgin Media broadband at our address registered in my husband's name. Tha...
Hi, I don't receive any text messages for the last couple of days. Restarted my device and still nothing. How to solve this problem? Thanks
Hi, I’m abroad in Belgium and I don’t have any service or netwerk so I can’t receive or make any calls or messages, let alone use mobile data. How do I go about this? Many thanks!
Hi allI'm experiencing slow Internet\data downloads and have been for a few weeks now and the network status page hasn't moved from "We seem to have a problem with one of the masts in your area". Download speeds are around 4mb at best with upload spe...
Can I get a puk code?
I have an iPhone8 with a pay monthly sim apparently the sim is not transferrable to my new iPhone 14 can anyone advise me on how to solve this problem.
What number do I enter to forward all calls straight to voicemail? Or is there a voicemail setting to do this? The only number I can find searching help/forum is 901. I will try this but looking for confirmation / best solution. I am pay monthly usin...
I cannot access my MyO2 account, I just get a message basically saying there’s nothing in it
Hi,I ordered a Pixel 8 on the 11th of December for £509, intending to benefit from the £200 Extra trade-in. I ordered it with an airtime plan of £9 a month, which I could cancel at any time.I received the phone a week ago, but the SIM hasn't been act...
I would like all ages restrictions taken off my sim
