Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Since I upgraded my sim card. All calls I receive are 'caller unknown' even when numbers are not withheld. Seams to be a common problem, tried changing sim cards several times including 4g & 5G sim cards, tried resting network connections, tried 4G c...
Ive spoken to O2 customer services for over 4 hours in total. They set up the airtime £7 plan over phone then cancelled it after the call had ended. The guy who did it won't call me back. Why is this so complicated. O2 service is very very poor
There is no network connection on my new phone and I’m unable to make calls
Switched from EE to O2 pay as you go a couple of months ago and since then my visual voicemail has not worked. Have scrolled through the community and many advise asking O2 to activate IData on my account, however after a couple of long and fruitless...
Samsung Galaxy J3 stopped receiving text messages, but I can still send. Have updated software, optimized phone, and cleared out old messages. Still not receiving.
Can anyone clarify how on earth you get your PAC code please? I have tried the text message service and this does not work if you have two numbers on your account. I have tried the website link on MY O2 and when you click continue this does not actua...
Can't log in to my app
Hi I have no signal on an 02 business mobile which I use to conduct my business and am unable to contact o2 as I'm unable to make outgoing call my number is xxxxxxxxxxxxx is a member of the team to call me back? [Mod edit: Please do not share persona...
I can't login pay bill either been trying pay last month now can't ring out or receive text. Only phone in the house don't have landline
Hi, I'm experiencing some issues with the cellular connection on an Apple Watch Ultra. The cellular data connection drops and does not come back unless the Watch is restarted. This problems occurs when using the watch for cellular features. ie when i...
