on 11-12-2021 14:52
my phone has been disconnected where can i get help online
Solved! Go to Solution.
on 11-12-2021 15:00
on 11-12-2021 15:00
@Elizabeth3 You can reach O2 through social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
If you prefer to call, instructions on how to download Skype to call 0800 numbers free can be found here:
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104
If you've been disconnected because you missed a payment:
You need to speak to the Payment Management Team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best chance of getting through is calling at 8 am
on 11-12-2021 15:00
on 11-12-2021 15:00
@Elizabeth3 You can reach O2 through social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
If you prefer to call, instructions on how to download Skype to call 0800 numbers free can be found here:
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104
If you've been disconnected because you missed a payment:
You need to speak to the Payment Management Team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best chance of getting through is calling at 8 am