Unable to access O2 account

[Darryl_0001]

Hello,

I'm trying to access my O2 account online - and keep.getring advises that I have no services linked to my number, whether I access myO2, the online account, webservice etc. This includes using links from my bill notifications - please can you direct me to any known resolutions? I've been an O2 customer for over 4 years, and had the same number though multiple.devices

[MI5]

@Darryl_0001 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

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