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Sykeseyhobbs
Level 1: Joiner
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Hi I've been on my son only plan for 3 months. I would like to up grade to a device but have to wait a other 2months and couple days. So my question is if I offered to pay them 2months and few day up front. Would I be able to upgrade sooner ?

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Bambino
Level 84: Resplendent
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@Sykeseyhobbs We are all customers here, so we don't have the answer to your query. 

You need someone to access your account which can’t be done from here. If you message O2 on

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) they should be able to help you.

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 23132 Posts
  • 1026 Topics
  • 3685 Solutions
Registered:

@Sykeseyhobbs We are all customers here, so we don't have the answer to your query. 

You need someone to access your account which can’t be done from here. If you message O2 on

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) they should be able to help you.

I DO NOT WORK FOR O2



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madasaf1sh
Level 76: Forum Legend
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@Sykeseyhobbs 

 

It doesn't work like that, you need to show monthly payments going into your o2 account, paying upfront doesn't prove ability to pay a monthly expenditure. 

 

O2's system also wont let customer services override this either

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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