on 31-03-2020 10:19
Hi,
My phone was stolen a week ago and I desperately need a replacement and a new sim. I am eligible for early upgrade with 02 refresh but I am unable to reach anyone at 02 on any platform.
Is there anyone who can help me?
Many thanks
Yasmin
on 31-03-2020 17:54
on 31-03-2020 17:54
try the Skype option
do a Skype call to 0800 032 1402.
its still gonna be pretty busy but may give you more joy, only other option is to wait till tomorrow morning I've been told 8am seems to be the most reliable time to call.
kurt
on 31-03-2020 18:49
on 31-03-2020 18:53
on 31-03-2020 20:10
on 31-03-2020 20:10
on 31-03-2020 20:13
on 31-03-2020 20:13
Many people get through but just as many tell us they have the same issue of being cut off