Stolen phone

[Ilyana]

Hello, my phone was stolen yesterday. I would like to opt for a new device/plan with O2. How should I go about getting a sim with the same number? Thank you.

[TallTrees · Accepted solution]

Hi there @Ilyana 

This will help you

Guide: Lost or Stolen O2 Device? - How to Report it 

[Enlli]

First thing is to report the phone stolen and then you will be issued with a replacement SIM. 

Guide: Lost or Stolen O2 Device? - How to Report it