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SMS converting to MMS

DiggerB
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Occasionally my text messages are being converted into MMS when I send them, for which I then get charged. I’ve looked into this and I think this happens when the SMS ones are too long. How do I know what the limit is for sending SMS messages before they are converted to MMS? Is this specific to each phone or to the provider I am with? My phone (Samsung S6) does not tell me when this limit is reached.

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gmarkj
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There is normally a setting in the messages app about message length.
See also the guide below:
https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Hulme224489890
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Phone insurance
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Hulme224489890
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Want to buy phone insurance
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DiggerB
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Thanks for replying. I shall take a look at that article.

 

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Cleoriff
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@Hulme224489890 

If you want insurance you would be better off shopping around online. O2 insurance has to be applied by O2 and getting through to them will be nigh impossible.

Veritas Numquam Perit

Girl in a jacket
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O2Faisal
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O2Faisal
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its normally 160 characters and if your sms all of a suddend shows kb instead of a message count, thats normally a good indicator it has now changed to mms, this does vary from phone to phone though, some will flash up and say your message has now converted to mms

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DiggerB
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Thanks for your reply. I've managed to find it within the 'Settings' on my phone, and have set it to alert me to when a SMS message is about to be converted to a MMS. Every day's a school day !
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DiggerB
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Thanks for your information. I've managed to find it under 'Settings' on my phone, and have set it to alert me when a text message is about to be converted to a MMS one. I didn't know it was there !
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