on 16-03-2018 08:35
Solved! Go to Solution.
16-03-2018 08:40 - edited 16-03-2018 08:41
16-03-2018 08:40 - edited 16-03-2018 08:41
@francescaadamsWe have no access to your account so you can do two things. Check My O2 to see what has caused these charges http://www.o2.co.uk/myo2 and also give customer services a call and discuss with them https://www.o2.co.uk/contactus
Veritas Numquam Perit
16-03-2018 08:40 - edited 16-03-2018 08:41
16-03-2018 08:40 - edited 16-03-2018 08:41
@francescaadamsWe have no access to your account so you can do two things. Check My O2 to see what has caused these charges http://www.o2.co.uk/myo2 and also give customer services a call and discuss with them https://www.o2.co.uk/contactus
Veritas Numquam Perit
on 16-03-2018 08:46
on 16-03-2018 08:46
on 16-03-2018 09:20
on 16-03-2018 09:20
on 16-03-2018 10:52
on 16-03-2018 10:52
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 16-03-2018 10:56
on 16-03-2018 10:56
on 16-03-2018 11:01
on 16-03-2018 11:01
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 19-03-2018 16:01
Hey @francescaadams, I wanted to check if the advice above from our members would help explain your bill? Please do let us know and don't hesitate to ask if you have further questions!
Also, welcome to our community!