Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
Hi, Just trying to find out if I can get some help it has been more than 48 hours since my account was opened and have been using my new SIM for the past two days. I am still waiting on two things, one is access to the My O2 app as it still comes up ...
Why have you added £10 to my next bill with You ?
Can I have an update on ms-325192911 order?
Hi, I saw the offer 30gb for £10 rolling plan and ordered a sim. I have tried via my account to access this. However, when I log in I can only see the normal deal which is 10GB. How can I get the 30GB offer?
I was with Virgin mobile who have now moved over to o2. Currently using a a virgin mobile sim in a phone I had from virgin. If I now get a new phone from o2 can still use the old virgin sim?
Remove spend cap
When I receive my sim i try to login in the app but it pop up message written contacts us if you are new or 48 hour later
I have experienced serious problems with my phone since inserting new 02 sim. I'm no longer able to receive phone calls or texts from what seems non 02 recipients, they can't even leave voicemails. I'm also unable to make UK bank transactions as unab...
I want to change my number to my original number. I have my pac code
I've tried to check out several times, but couldn't finish checking out.As it says 'something went wrong', I can't figure out what the issue is.My reference number is W53T7ZLS2G6, please kindly address my issue.
