Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
I have been advised to transfer my Virgin Mobile PAYG contract to O2I have received a new sim card and inserted it into my Pixel 6 smartphoneI have logged into my O2 Account, and yesterday around midday I submitted a PAC form along with my old mobile...
I ordered my 14 Pro Max on Tuesday 27th March 2023 at around 22:46pm, it is currently Wednesday 28th March 2023, it said I would get free next day delivery from 8am - 10pm if I ordered before midnight, it is now nearly half past six and it has still ...
Hello,I am new to O2 and have an existing EE sim. I am confused on what to do to swap the sims as I do not want to keep my old phone number. Kind regards
Hi, I’ve been trying to move my number from Three to O2 for 12 days now. I’ve contacted O2 6 times by phone, chat and form, each time they take the details and promise it will be done by the end of the next working day. I’m paying 2 bills and getting...
Hi! How do i change my phone no! I receivere my new sim from O2 but I want to keep my old number
Hi there I called customer services and changed my Direct Debit to be the 1st of each month. The app still says the first payment will be 30 March. There has been no message to say it's been changed. It's been over 3 working days - I called on 21 Mar...
I recently moved to o2 and I notice that I am unable to text a short code text number which I previously couldfor example to enter a radio competitionany idea how I can get this corrected
Hello. I am unable to set mobile data on my Cellular Apple Watch with my O2 service. I tried the guidence on the O2 website: Open the Watch app on your iPhone and tap on ‘Mobile Data’.Then tap ‘Set up mobile data’. You’ll be prompted to sign in with ...
hi there i am new to o2 i just wonted to now how i join the 02 community any help would be grateful
I'm new to O2 and am trying to claim the Disney + extra but when I go onto my account on the app I get an error message and can't get past it. Am I doing something wrong?
