Hi, About to switch to O2 but there seems to be a contradiction in the annual price changes. Aside from the generous act of not applying RPI if it is negative, the contract states price rises from April 24, but eh website from 25:
Contact:
12 month(s). Each year your Airtime Plan will be increased by the Retail
Price Index (RPI) rate of inflation announced in February plus 3.9%. If RPI
is negative, we’ll only apply the 3.9%. You’ll see this increase on your April
2024 bill onwards. See o2.co.uk/prices
Footer from Basket page:
*Monthly price of your Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. If RPI is negative, we'll only apply the 3.9%.
Which is correct?
Thanks