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Posts: 12,398
Topics: 291
Registered: ‎13-02-2019

Re: Welcome to the Network Members board!

[ Edited ]

Greetings... thumbsup

 

I agree with @pgn and his post on SIMs.

I`d find info on SIM swap - and the different kinds and how these apply to the network - useful,  with non-geeky instructions, please. 

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Posts: 95,436
Topics: 755
Registered: ‎14-01-2013

Re: Welcome to the Network Members board!

Hi all, I'm just here to learn. rofl

Re Sim swaps, I did start a thread about guides which need updating HERE  so that is of interest to me.

However, all and everything will be extremely helpful.

*The Game Is On*

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Level 29: Intuitive
Posts: 1,264
Registered: ‎02-07-2013

Re: Welcome to the Network Members board!

Hi all. Great to be here, and indeed a lot of usual faces here :-)
Anonymous
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Re: Welcome to the Network Members board!


@pgn wrote:
Hola. Some familiar handles 😉
My question would be about the process for porting, or changing from one SIM to another (eg micro to nano) - what are the network steps that have to complete, in what sequence, and how does repeatedly re-booting old and/or new phone affect the process?
Flowcharts, yes, them too 😁

@pgn 

 

You might find the following a useful read, specifically the UK switching process manual which details the process agreed between service providers and what can go wrong.

 

https://mnposg.org.uk/osg-documents/

 

I'm sure @Martin-O2  and others can give more detailed O2 specific information.

Posts: 15,893
Topics: 138
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Registered: ‎11-04-2012

Re: Welcome to the Network Members board!

Aha! Good man, @Anonymous - that'll keep me occupied 👍
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Level 9: Fired up
Posts: 140
Registered: ‎18-12-2019

Re: Welcome to the Network Members board!

Hi Everyone!

Great to be here! 

Level 29: Intuitive
Posts: 1,264
Registered: ‎02-07-2013

Re: Welcome to the Network Members board!

Something that would be useful to know more about is the 4G Calling, I understand O2 have implemented this differently to other networks which means it is not available on some devices (despite the device supporting it), could you get us some more technical information on this as this is question that comes up a fair few times
Posts: 95,436
Topics: 755
Registered: ‎14-01-2013

Re: Welcome to the Network Members board!

Good question @PhoneChanger Add to that, I would like to know why some people need CS to enable it on their account and others don't?

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Level 48: Jubilant         
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Registered: ‎26-03-2014

Re: Welcome to the Network Members board!

Probably the same reason why some people need the idata bolt on adding @Cleoriff - training and/or common sense (customer has an iPhone--> needs iData!)

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Level 38: Lively
Posts: 2,019
Registered: ‎04-04-2012

Re: Welcome to the Network Members board!

Thats is something i have never understood, or why its even needed..

I switch my enterprise sim constantly between devices and have never had to call to add or remove idata..
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts