remove 2nd mobile number from account

[Pauline77]

Hello

Can the original mobile number ending 981 be removed from my 02 account, just to show my current one ending 673?

I received a call from Rewards Dept & gave them a code which came to my iphone.  I am worried I have been scammed.

Many thanks.

Pauline Duhig

[Bambino]

@Pauline77 This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[MI5]

@Pauline77 

Advice on scams in these two guides.

Guide: A Guide to Deal with Spam/Scam Calls and Text 

Phishing, Smishing & Scams. Latest info & advice.