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pay a bill

RobCullum
Level 1: Joiner
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on ‎17-09-2024 16:27

on ‎17-09-2024 16:27

Hi, my credit score is compromised as it says I have an outstanding bill for O2 for £50.00 which hasn't been paid for 4 months. I have no idea what this is as I was told all accounts with you had been settled.

Can you cancel or tell me what I need to do please.

The account is shown as ; XXXXXXX5109 

 

Thank You

 

Rob Cullum

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MI5
Level 94: Supreme
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on ‎17-09-2024 16:51

on ‎17-09-2024 16:51

@RobCullum 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here Guide: How to Pay Your Bill (Airtime & Device Plans) 

Probably a final bill unpaid due to cancelling your DD?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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