on 17-09-2024 16:27
Hi, my credit score is compromised as it says I have an outstanding bill for O2 for £50.00 which hasn't been paid for 4 months. I have no idea what this is as I was told all accounts with you had been settled.
Can you cancel or tell me what I need to do please.
The account is shown as ; XXXXXXX5109
Thank You
Rob Cullum
on 17-09-2024 16:51
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Consider setting up a direct debit to avoid future issues.
All details here Guide: How to Pay Your Bill (Contract)
Probably a final bill unpaid due to cancelling your DD?