pay a bill

[RobCullum]

Hi, my credit score is compromised as it says I have an outstanding bill for O2 for £50.00 which hasn't been paid for 4 months. I have no idea what this is as I was told all accounts with you had been settled.

Can you cancel or tell me what I need to do please.

The account is shown as ; XXXXXXX5109 

Thank You

Rob Cullum

[MI5]

@RobCullum 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here Guide: How to Pay Your Bill (Contract) 

Probably a final bill unpaid due to cancelling your DD?