myo2 app v5

[Anonymous]

just updated the my O2 app loads takes pin starts to load account data which you can see filling in ( I have 4 pay monthly) then "unfortunately My O2 has stopped"

Removed reloaded but no better. Note 2 that runs fine mind you still waiting for Kit Kat

[Anonymous]

Well it gets even dafter now opens correctly displays an account for a phone the apps not on then after a few minutes crashes

[Anonymous]

Nightmare. 😞

[jonsie]

Are you running any antivirus or firewall software on the phone?

[MI5]

If you press the 3 dots at the top right of the screen you can switch between the different phone numbers that are associated with your account.

[Anonymous]

now its opps something wrong code 4 given up  if only virgin had better phones

[Anonymous]

I understand the frustration when the app glitches @Anonymous but as it does not affect actual usage of your phone ie making calls, texts and using data, and other avenues exist to check on available allowances or checking a bills status, is it worth migrating to another network ?

But if Virgin offers you good signal then it's a choice open to you.

[jonsie]

The My O2 app does occasionally throw up that error if they take it down for maintenance but if you are continually having problems there is still something wrong in the setup.

[Anonymous]

Its down at the moment on line and mobile its not just the app  its the Note 2 and nonsense of android upgrade as well, only network not upgraded still saying Samsung arent upgrading ,  that is sadly pushing me away. never worried about the cost as the service  on the whole (particularly local signal) was good but last few times on line chat was below its normal poor standard.Phone line still good when you can get through. Its an accumulation of niggles. May just switch my beast to a Note 4 and the others to g5 or poss the Alpha as they fall due and try another network already got virgin bb and cable hence comment  always getting, like most of the uk,  offers from them but the phones 2 date are just not what I want.

[Anonymous]

Myo2 is working right now for me.