my billing date

[Tamika]

I spoke to someone recently on chat and they had arranged for my billing date to be changed to the 26th when i get paid from my work as the date wasnt suitible before as i was always late paying as i had to wait to be payed myself however they have not changed the date 

[Bambino]

@Tamika 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am