My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 11771 Views
  • 1 replies
  • 1 kudos

Resolved! Billing dates

Hi I was just wondering if your able to change the monthly payment dates to the 10th of every month? Thank you.

Harriot by Level 1: Joiner
  • 1154 Views
  • 3 replies
  • 0 kudos

Resolved! Tariff change

Hello. I have just change my tariff and will start from 11/07/22. I am out of data for my mobile wifi and need a bolt on before that but it won’t let me add it now?

Hoskin by Level 1: Joiner
  • 475 Views
  • 1 replies
  • 0 kudos

Resolved! My od account

I topped up my tariff for july on 25/06/22 amount of £10 to my account it showed a total of £16.13 now i have nothing?.

Anna022 by Level 1: Joiner
  • 566 Views
  • 1 replies
  • 0 kudos

Resolved! Payment

How can I contact o2 when outgoing calls have been stopped

Sarahhall by Level 1: Joiner
  • 486 Views
  • 1 replies
  • 0 kudos

Resolved! Changing address.

Trying to change my address. Can’t find the option anywhere 

Amy83 by Level 1: Joiner
  • 612 Views
  • 1 replies
  • 0 kudos

Resolved! My account not working

My account not working 

Cris2 by Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

Resolved! Number Transfer

My existing number has been transferred to O2 but their allocated number still shows on invoices etc.How do I get this corrected?

GASLLTATT by Level 1: Joiner
  • 518 Views
  • 1 replies
  • 0 kudos

Resolved! My o2 account

I cannot log in to my o2 account, when i enter mu details it says “my o2 isn’t available for you yet”

Azra by Level 1: Joiner
  • 553 Views
  • 1 replies
  • 0 kudos

Resolved! Returning an accessory

How do I arrange a replacement for an iPhone case that I have ordered and it is the wrong one?

CH2 by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos