Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
what should be shown on your bank statement when o2 has taking a direct debit?
I’ve been charged for using my phone on holiday in Croatia
I'm supposed to top up on Sunday 3rd July. If I want to change my tariff down from £30 to £10 per month when should I make the change via 'change tariff' on the app?
How do I change home delivery address?
Hii was just wondering, when I’d be able to upgrade my my iPhone. It says on the o2 app where my bills are that I can upgrade but feel as if I’ve not had a new contract for ages to be able to. If you could get back to be regarding if I’m capable to d...
Hi. I lost my phone with sim witch is from o2. What can i do to order new sim asap? I tried everything but it asks for my phone and number because of security code. Also can’t call out off business hours.
Lost simcard while abroad
I have a Xiaomi Redmi 4 with dual SIMs (bought in South Africa). One SIM is used for SA, the other for London. I use O2 here without any problem - most of the time the SA SIM is switched OFF. I would like to use the "My O2" app, but according to Goog...
Hi I have just put in an order for a new phone as an upgrade over the phone and they have selected the wrong colour how do I change this
My number is xxxxxxxxxxxx I subscribed to a higher data bundle of £15 data Big Bundle erroneously Thinking it is data top up.... like BOLT IN... Which is due to be activated next month of 1st July.... Kindly reverse the same to £10 data Big Bundle.
