My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9973 Views
  • 1 replies
  • 1 kudos

Resolved! Sim not working

My Pay as you go sim has stopped working. how can I contact O2 by phone to sort it out?

Adrian_H by Level 1: Joiner
  • 547 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

My Bill was 60 pound and now its 65 pound why ? 

Hhhggggg by Level 1: Joiner
  • 519 Views
  • 2 replies
  • 0 kudos

Resolved! Uswername

Hi, I'm trying to change my username but it says the email address is already registered. i have had no notification sent via email to that account so how can it be?

Colin12 by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Resolved! What The Hell Is Going On With Website.

Where do I start. I've had to change my password 4-5 today. Because everytime I try sign in. There's a problem.Or a error page.Preventing me from managing my account.Because to get into that section I have to sign in again. Which I can't. And changin...

Screenshot_20220610-130135_Chrome.jpg
Linz2022 by Level 1: Joiner
  • 786 Views
  • 3 replies
  • 0 kudos

Resolved! I deactivated o2 account

I deactivated my 02 account two months before and still getting bill1049725093.i haven't using the SIM and the due amount is 194.75.such a huge amount.when I try to open my 02 it shows u haven't got any account..then how I get the bill??????

R_6 by Level 1: Joiner
  • 699 Views
  • 3 replies
  • 0 kudos

Resolved! Keeping old number

I have been using Virgin Mobile for some time and was encouraged to switch to O2. I told VM I wanted to keep my old number and I have just put the O2 G4 SIM into my iPhone 8. I was delighted to see that I still have my old number but My O2 user detai...

JeffRR by Level 1: Joiner
  • 1542 Views
  • 4 replies
  • 0 kudos

Resolved! Not with O2 but keep getting messages

Hi - hoping posting here helps as I have no other route. I haven't been with O2 for a while so don't have an account yet keep regularly getting emails and texts about work being done nearby. Can someone please look into this and get my details remove...

Resolved! Login

It won’t let me log into my O2 account on the app. All of my credentials are correct - I’ve double and triple checked this just to be sure.

Brad03 by Level 1: Joiner
  • 572 Views
  • 1 replies
  • 0 kudos

Resolved! Not received my sim

Hi my name is Mohamad date of birth Order number: XXXXXX i have joing o2 on 28 may 20022 I order a o2 sim only plus 150 GB £24 but I haven’t received the order yet it’s al most 3 week please can you update my order thanks [Mod edit: Please do not sha...

Mohamad03 by Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

Resolved! Tariff

When I try to change my tariff it says that there has been a problem and to use live chat for support

Almukhtar by Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos