My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9861 Views
  • 1 replies
  • 1 kudos

Resolved! Bolt on data

I am trying to add bolt on data but can not do it through the app. Can someone help?

Lewisjsb by Level 1: Joiner
  • 574 Views
  • 2 replies
  • 0 kudos

Resolved! Order confirmation not received

I placed an order for an iphone13 yesterday with delivery supposed to be today but have not received any confirmation email. I've tried to login into myo2 but says I can't for 48 hours

JulieE by Level 1: Joiner
  • 1126 Views
  • 3 replies
  • 0 kudos

Resolved! International bolt on £3 a month

Helloi am thinking about adding on the £3 international bolt on so I can call Ireland for 1p a minute . Can I just add this on and use the bolt on for a month and then cancel it ? Or am I committed to having it for the full term of my contract once I...

Bordeaux by Level 1: Joiner
  • 556 Views
  • 1 replies
  • 0 kudos

Resolved! Adult content

I can’t access certain websites 

Resolved! Help with cafeyn extra

I've added an extra called cafeyn.just how do I access it ?.I don't know how to access it .There is no link or anything

poppyred by Level 1: Joiner
  • 640 Views
  • 1 replies
  • 0 kudos

Resolved! Spending cap

why can’t I make purchases if my spending cap is £200 and I only spend £7 ? ??

Paul42 by Level 1: Joiner
  • 658 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelled contract

I cancelled my contract at the Andover shop in Andover in March but you keep taking the monthly subscription.

Tetris49 by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos