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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Changing my account name and birth date

I want to change my account name from Laszlone Oberna to Kitti Oberna.I want to change the birth date from 03/05/1973 to 07/10/2002

Resolved! Moved abaord and want to leave

I can't call 202 or 0344 809 0202 neither of them works for me. how am I supposed to close my account?

Resolved! Change account details

Hi wanting to change my name & address on account please

Resolved! PAC

How can I get the PAC code from O2i text PAC to 65075 but no any code reply from their message

Resolved! Payment Date

How can I change my payment date without ringing up?

Resolved! Contact 02

My phone line has been disconnected by mistake and I cannot ring 02How do I get hold of them

Resolved! Billing dates

Hi I was just wondering if your able to change the monthly payment dates to the 10th of every month? Thank you.

Resolved! How to cancel my spend cap

How to cancel my spend cap

Resolved! Tariff change

Hello. I have just change my tariff and will start from 11/07/22. I am out of data for my mobile wifi and need a bolt on before that but it won’t let me add it now?

Resolved! My od account

I topped up my tariff for july on 25/06/22 amount of £10 to my account it showed a total of £16.13 now i have nothing?.

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