@kel88
Get your PAC and use it with new network.
O2 will bill you automatically for what you owe, so leave your direct debit in place until done so.
Guide: How to get your PAC [June 2021 Update]
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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