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facetime and imessage

Harison
Level 1: Joiner
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hi i, having a  issues with face time and imessage on my apple iphone 8 it wont let me use my phone number with my facetime any help?

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MI5
Level 94: Supreme
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@Harison 

Reset your network settings the check your number is correct in Settings >Phone >My number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Bambino
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@Harison First port of call should be to Apple: Contact – Official Apple Support (UK)

If they can't assist you: How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2



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Oxonian
Level 37: Blazing a Trail
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Have you done a search of this forum @Harison ? 

 

I am not an iPhone user so I have no idea if these will be relevant to you :-

 

Solved: iMessage and Facetime not activating since porting... - O2 Community

https://community.o2.co.uk/t5/Apple/iMessage-and-Facetime-not-activating-since-porting-from-Vodafone...

 

Solved: iMessage/Facetime Activation Error - O2 Community

https://community.o2.co.uk/t5/Tech-Support/iMessage-Facetime-Activation-Error/m-p/1590618

 

There are other posts which might be of help to you. I simply put "FaceTime" into the search box ! 👍  

 

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MI5
Level 94: Supreme
  • 151970 Posts
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  • 28885 Solutions
Registered:

@Harison 

Reset your network settings the check your number is correct in Settings >Phone >My number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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