cancel
Showing results for 
Search instead for 
Did you mean: 

cancel my sim only contract

MichellePink52
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have found a new deal on another site and have received my new phone and sim. I wish to cancel the sim only contract I have but keep my sim card with my phone number. The new deal is with mobilephonesdirect and the provider of the network is O2

Message 1 of 2
436 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151797 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@MichellePink52 

You need to contact O2 to migrate your number.

Guide: Migration & porting into O2  

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
434 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151797 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@MichellePink52 

You need to contact O2 to migrate your number.

Guide: Migration & porting into O2  

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
435 Views