cancel
Showing results for 
Search instead for 
Did you mean: 

can't receive text code for log in

TerryG
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My phone has died as a result of dropping it. I can't receive the text code as part of MyO2 login process. Any ideas?

Terry

Message 1 of 3
673 Views
2 REPLIES 2

Enlli
Level 68: Extraordinaire
  • 8719 Posts
  • 61 Topics
  • 1792 Solutions
Registered:

Have to contact O2, I'm afraid.

When you do get access to MyO2 register an extra alternative number so you can choose where text are sent.

I have my wife's phone as back up

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
667 Views

MI5
Level 94: Supreme
  • 151416 Posts
  • 649 Topics
  • 28833 Solutions
Registered:

@TerryG 

Put your sim in another phone to receive the code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
664 Views