My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8833 Views
  • 1 replies
  • 1 kudos

fraud - saying i need to pay money

okay so, a few months ago i ordered a sim card for pay as you go since i thought i was going to switch to O2. i didnt actually switch or put the sim in my phone but i ended up getting a phone call talking about how they can reduce the price from £10 ...

qtkoo by Level 1: Joiner
  • 548 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming in Turkey

Hi, please can you confirm if my current tariff includes free roaming in Turkey?

Filippo by Level 1: Joiner
  • 888 Views
  • 7 replies
  • 0 kudos

Unsubscribe from Marketing

For some reason I am unable to unsubscribe from marketing and irrelevant emails from O2. I click unsubscribe at the bottom of the email and then log in, and get presented with a screen with no actual options. See the screen shot I have attached below...

Screenshot_20240816_155447_Brave.jpg
AMDKilla by Level 1: Joiner
  • 456 Views
  • 2 replies
  • 0 kudos

Resolved! Link 2 numbers

Hi how do I link 2 numbers to my o2 

Dd11 by Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card

Lost my sim card

Raresh by Level 1: Joiner
  • 238 Views
  • 1 replies
  • 0 kudos

Delivery of smart watches

I have had an attempted delivery today for the 2 smartwatch but I wasn't home I need to set a re-delivery for next Wednesday as I will be home to collect it

Scottboy by Level 1: Joiner
  • 287 Views
  • 1 replies
  • 0 kudos

Unable to Register eSIM - No Network Access

I recently updated my tariff and chose the eSIM option. However, it seems that my phone network has already been switched to the eSIM, leaving me without a network connection.Now, I'm unable to log into my O2 account to register the eSIM because the ...

KaliQ by Level 1: Joiner
  • 427 Views
  • 2 replies
  • 0 kudos

Run out of data and can't select to update

Two years ago I had an O2 business account. When I upgraded it was meant to change to a personal, but it doesn't seem to have done that. I've run out of data and can't top it up. What can I do?

Abb by Level 1: Joiner
  • 291 Views
  • 1 replies
  • 0 kudos

I have 2 mobiles but only 1 is listed on my O2 account. Why?

Why can I not find my second device, registered under my partners name on O2?I have spent the best part of the last 4 hours trying to upgrade BOTH devices, and being told, that the Offer is online only and cannot be done via customer services. Now, I...

log in to MyO2

I'm trying to log in to MyO2 because my phone has no signal. You are trying to send me a code, but you can't because I have no signal. Can you send a code to my e-mail address?

martinc5 by Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos