My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1 replies
  • 1 kudos

Resolved! Cancel pay as go

I need to cancel a sim only I won't be using and pay monthly for 

Zoeb by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Charged for cancelled sim

I’ve cancelled the sim only account but still been charged  

CJ60 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! My bill

Hi I can’t view my bill on my O2 when I login. All it shows is my name number etc.I have now left o2 I just want to be able to view my final bill

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Resolved! My bills

Hi, It's been over 24 hours since I've paid my phone bill, but all my calls and texts are still getting redirected. And it keeps saying I've not paid but my balance is £0.0

Elle-May by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! 02 billing

I'm not sure how to explain my issue.I cant use the service which you can use to buy things off the playstore and charge it to your mobile. How do i get this re-enabled?

Matt1993 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Wifi calling

I cannot connect to wifi calling on my S20 FE 5G handset 

EH59 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Billing

I need a pdf copy of my last phone bill

Resolved! Volt

How can I request for my double data to be added as Nora Virgin media customer

Karen15 by Level 1: Joiner
  • 3 replies
  • 0 kudos