My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8872 Views
  • 1 replies
  • 1 kudos

Account

I can’t log into my account, when it does with my email it says I have no devices with yourselves, I go on holiday on Saturday and all I wanted to see if I have roaming data on my plan. I’m getting really sick and tired of this whole logging in, it’s...

Login

No code received 

Marou by Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

Data usage

I have been warned that I only have 28MB data left this month but when I check the usage it says I've only used 282MB of my 500MB allowance. Can you clarify?

Nevthedev by Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

Cancelled contract issue

I have recently gone through the process of cancelling my contract as listed on the O2 site (option: "I’m not switching to another network, and I don’t want to keep my number"); However, I have just received notice that I been billed for the previous...

Dylan-9 by Level 1: Joiner
  • 384 Views
  • 2 replies
  • 0 kudos

Bills

Hello! Why my bills are different, in o2 i was agreed for 72 pounds, but the bill i am send is 102 or 91 pound. Can you clarify that

Fahriye by Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos

Sim

I’ve changed my sim, and rang you guys to change my number over to the new sim. Sim isn’t working and I need my number to access my emails and things like that

Payment plan

Payment plan 

Kelz1 by Level 1: Joiner
  • 199 Views
  • 1 replies
  • 0 kudos

Logging in to my account

I’ve recently reset my password, but when I try to log in, it’s saying ive been sent a text with a code, but I’m not getting the text with a code, been trying for a couple of days now

Rich1984 by Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos