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Lost sim abroad, need a new one or an eSIM

Cal2024
Level 1: Joiner
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I need a new SIM card or an eSIM. I don’t have any service because I lost my SIM card abroad. 
Thanks

 

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Bambino
Level 86: Prestigious
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@Cal2024 You need to report the loss to O2. Lost or Stolen O2 Device  A physical sim card will only be sent to the UK address the card is registered to. I don't know if an esim can be created through your MyO2 page.

If you have no phone to use download Skype; Guide: A Guide to Skype 

Call O2 for free on +44800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am UK time.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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Registered:

@Cal2024 

You need to start by reporting it to O2.

Guide: Lost or Stolen O2 Device? - How to Report it 

Guide: How to find help & contact O2 

Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 86: Prestigious
  • 24384 Posts
  • 1059 Topics
  • 3818 Solutions
Registered:

@Cal2024 You need to report the loss to O2. Lost or Stolen O2 Device  A physical sim card will only be sent to the UK address the card is registered to. I don't know if an esim can be created through your MyO2 page.

If you have no phone to use download Skype; Guide: A Guide to Skype 

Call O2 for free on +44800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am UK time.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Cal2024
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Legend thank you mate 

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