My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8740 Views
  • 1 replies
  • 1 kudos

Resolved! Is there a way to seperate bills for two different phones?

When my brother moved to London I helped him open an O2 account, and to make things easier the first few months his number got registered on my account. I was wondering if there's a way for us to seperate the bills now? At the moment he's just paying...

Uzelvyte by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! Am I eligible for unlimited data?

Hi there, I am currently paying £16 for my account with unlimited texts and calls but only 1gb data. I have seen the promotional offer that includes unlimited data, starting at 15pm then at 30 a month. Would I be able to change to this tariff as an e...

Resolved! To-link 4G LTE network problem

I have an M7350 Mifi with a pay as you go sim loaded with 6G but any devices I connect won’t load the internet

Chris74 by Level 1: Joiner
  • 578 Views
  • 2 replies
  • 0 kudos

Resolved! Change my number

I can not get in touch with a customer service adviser I have tried on numerous occasions I would like to change my mobile number

Max4x by Level 1: Joiner
  • 297 Views
  • 1 replies
  • 0 kudos

Resolved! Add a device onto my plan

How can I pay my bill and add the device onto my existing accounts.

Angela123 by Level 1: Joiner
  • 431 Views
  • 2 replies
  • 0 kudos

Resolved! viewing mobile use of other phones registered to me

When I log in to my O2 I acan only see the mobile numbers and the data use for 2 out of the 4 mobiles registered to me. How can I get to see the other 2 mobile accounts ?

GI by Level 1: Joiner
  • 438 Views
  • 2 replies
  • 0 kudos

Resolved! cannot call

Hi there,I cannot call with my phone. Checked my O2, all is paid and done but when I call out I get a quick dailing tone

onthego by Level 1: Joiner
  • 743 Views
  • 5 replies
  • 0 kudos

Resolved! Returns

Hello, Does anyone know where I can return an item that was sent to me. It was the wrong item, and I cant get hold of anyone to find out. Also I sent a phone to be repaired. Does anyone know how long it will take? Thanks in advance.

Angie79 by Level 1: Joiner
  • 559 Views
  • 2 replies
  • 0 kudos

Resolved! I cant ring o2 my phone is down

I cant ring o2 my phone is smashed ,all i have is my old phone and a pay and go sim card that does not work.I just want my old pay a nd go account on the new pay and go sim .But i cant find anyway to contact o2 thats not ringing them.I would ring if ...