Solved: disney+

Confused78 · ‎02-10-2020

I've recently upgraded and got the free 6 month disney bolt on. I don't know how to use it! I've downloaded the app.on my phone but its asking for login details. I want it for the kids to watch on my smart TV. can anyone help?

MI5 · ‎02-10-2020

@Confused78

You need to go to your MyO2 and scroll down to extras.

Choose Disney+ and wait for an email with a link and instructions to redeem it.

Follow the link and create an account with your email address and a password.

Use those login details to login to Disney+ app on any device.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-10-2020

@Confused78

You need to go to your MyO2 and scroll down to extras.

Choose Disney+ and wait for an email with a link and instructions to redeem it.

Follow the link and create an account with your email address and a password.

Use those login details to login to Disney+ app on any device.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎08-10-2020

Hi @Confused78 , hope you are well. There's some handy steps to try above from @MI5 so hopefully you got everything sorted with your Disney+ subscription. Let us know if you need any further advice though at any point.

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