Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Spend cap

Hey I would like to increase my spend cap as soon as possible as I need to make some calls. Can you please help me?

Resolved! My o2

My o2 is not working for me it says I have to wait up to 48 hours for the account to be fully activated but it’s been longer and it said if it has been longer I should contact o2 but I don’t know how?

Refund for upfront payment

Tried to place order for tablet but deposit is too large to pay upfront so need to cancel order and refund for upfront cost

Order

I ordered an ipad as a Xmas present it said it was on its way now it’s saying it’s coming soon , how can I find out when it’s arriving?

Paypal verification code not getting to phone

HI Paypal have been sending verfication text messages for months all ok. All of a sudden I am trying to log onto paypal and the verification code is not arriving on my phone. I now cannot use paypal as the verfication code never turns up. I have trie...

Resetting phone with balance

How can I reset my phone for my husband and keep remaining balance

two numbers on one account

Hi i have an account with two numbers or sims and wish one of the numbers to be stopped please. have been trying to call you and you said to me that this would happen but i am still paying per month for two numbers that i do not need any more many th...

Multiple phones on my O2

is it possible to have more than one phone allocated to your My O2 account? If so how is this done?

Direct Debit

I always pay by monthly Direct Debit. However, two days ago I got a text saying that my November payment had not been received. Checked on line, and same notification. I have NOT cancelled my Direct Debit. O2 are threatening charges if I dont pay by ...

Outstanding bill

I’ve been receiving emails about paying an outstanding bill of £18.94.I have cancelled on direct debit a similar figure. I believe it’s monthly data. Contract expires in Dec I believe. I’ve just cancelled it because I can’t afford to be paying for th...

O2

Forum Posts