Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! calls made

Hi im trying to get the numbers i called in june 2020 and cant see how to view them

Messages from O2Uk

I regularly get messages from O2 UK saying (below a tel. number) "this is a free call alert from O2. To disable this dial 901, press * then option 4 and option 5"Forgive my ignorance, but is it all about? I once followed the instruction and a voice m...

Resolved! Direct debit

Trying to set up a new direct debit but can't seem to figure out how to?

Resolved! disney+

I've recently upgraded and got the free 6 month disney bolt on. I don't know how to use it! I've downloaded the app.on my phone but its asking for login details. I want it for the kids to watch on my smart TV. can anyone help?

Cancelling my 02 contract from abroad.

Hi, I hope everyone is safe and well. Unfortunately, I had to move from London after 14 year back to my country as we all know the covid situation. I have been with O2 ages and my contract can be canceled anytime. However, as I am abroad already I ha...

Samsung Note S10 Note + 5G Not charging

My 11 month old S10 Note has stopped charging and comes up and says it has a temp warning and won't charge ? any ideas ? Any ideas how it get it fixed ?

Resolved! Phone not working

Hello, I have an issue with my phone, network related. So apparenlty there are no network issues, but I cannot send standard texts, the phone calling is not working, I cannot receive texts, I cannot receive calls, I cannot get hold of anyone at o2, t...

Resolved! Transfer number across to O2

Ordered a new Sim for my wife on Thursday and gave the agent a PAC code when ordering to transfer her number across to O2SIM arrived today and is working but with temporary number. Looking online it states it will take 24 hours for the number to tran...

Problem O2

Hello. I also have a problem for some time I can't log in to the O2 application. please help me with the given problem. thank you

proof of ownership

hi there i need my proof of ownership i rang yesterday and still havent recieved it

O2

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