My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 11938 Views
  • 1 replies
  • 1 kudos

Resolved! Sim card

Hi I need to order a new SIM card for my phone contract. I got a new phone couple weeks ago with my insurance but they never sent a SIM card. Can you send out a SIM card on the phone number ending 638.Thankyou Billy

Resolved! Unidays airtime discount

Hi There I bought a new phone contract instore a week ago and was told I could get the 20% off my airtime bill by logging into UniDays and texting the code to the specific number shown (61202), I have tried to do this numerous times now and keep gett...

RhysParry by Level 1: Joiner
  • 985 Views
  • 3 replies
  • 0 kudos

Resolved! O2 app problems.

I can't get into the My O2 app, and I've tried everyting suggested to me. I've messaged on O2 Facebook, but getting a reply, takes ages. Also, when I logged in first time to set a new password, it said I would get a confirmation code, which didn't ha...

Robm1955 by Level 1: Joiner
  • 851 Views
  • 2 replies
  • 0 kudos

Resolved! Paying a bill

Hii was with 02 but I am not now but owe a billbut I can’t find how to ?

Vivienne by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi there it’s me jawad I am struggling too pay I got paid sick pay really less money this time I need a bit mor time

Jawad by Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos

Resolved! Change Birthdate data

How can I change the data of my birthdate correctly? 

Nishh by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Resolved! myo2 second device

Hello, i want to add a second device onto the my o2 app but the second device is a laptop and cannot fecieve the code to verify it, any ideas on how to help?

Jodie13 by Level 1: Joiner
  • 599 Views
  • 2 replies
  • 0 kudos

Resolved! Disney+ - Cancel £2 off Priority Offer

I signed up for the £2 off Disney+ Priority offer, which lead me to Disney+ to sign in. I do not want to commit to 6 months though so want to cancel the sub for this. In Disney+ it says "manage in O2" and in O2 under extras it comes up with the Disne...

Unicorn79 by Level 1: Joiner
  • 833 Views
  • 5 replies
  • 0 kudos