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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8189 Views
  • 1 replies
  • 1 kudos

No text code received

not received a bank security code from Ukrainian bank ?

Phil23 by • Level 1: Joiner
  • 128 Views
  • 1 replies
  • 0 kudos

Upgrade options

Hi, so I’m looking for some advice as to which option would benefit me more, I currently have an iPhone 13 Pro Max In immaculate condition it doesn’t have a single scratch or mark on it as I have kept a screen protector and case on and I have only ha...

Bills which are incorrect

You keep sending me bills for an account which was never used and discontinued before the end of the cooling off period

JJ2199 by • Level 1: Joiner
  • 159 Views
  • 2 replies
  • 0 kudos

internet

i cannot get internet away from home

brian23 by • Level 1: Joiner
  • 166 Views
  • 1 replies
  • 0 kudos

Resolved! Pak code and end contract

Please help me end my contract as I am not able to make £30paymnets each month or drop my monthly payments to another package, please help.

Billie5 by • Level 1: Joiner
  • 322 Views
  • 3 replies
  • 0 kudos

Cracked phone glass

Hello the back of my phone is cracked. Is this covered under my extended warranty?

Strange Message

I received a text message this morning saying my NBC3SO2386 is going to expire, but I have no idea what this is. Can someone shed some light please?

MJ87 by • Level 1: Joiner
  • 212 Views
  • 2 replies
  • 0 kudos

Leaving o2

I want to close my account 

Mario98m by • Level 1: Joiner
  • 175 Views
  • 1 replies
  • 0 kudos

Resolved! Keep old number

How do I keep my previous number from a different provider. Is their a number I text my PAC code to?

ZR1 by • Level 1: Joiner
  • 275 Views
  • 1 replies
  • 0 kudos
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