My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1941 Views
  • 1 replies
  • 1 kudos

Resolved! O2 app

Why can't I get into the O2 app?????????

Grandsha by Level 1: Joiner
  • 96 Views
  • 1 replies
  • 0 kudos

need account activated

I desperately need my account activated. it says it can take up to 48 hours but i need it now. please help how can i get it to activate

leah8 by Level 1: Joiner
  • 130 Views
  • 2 replies
  • 0 kudos

Resolved! Airtime bill saying unpaid

Does anyone know why O2 are taking my device charge out each month by direct debit but not the airtime charge? I had an enforcement notice saying I hadn't paid it?? But I just presumed it would all be taken in one payment by DD

Lilib by Level 1: Joiner
  • 127 Views
  • 1 replies
  • 0 kudos

Resolved! Galaxy watch

Hi, How do i claim my free Galaxy watch4? I have clicked on several links but all appear to be closed

JH1966 by Level 1: Joiner
  • 147 Views
  • 3 replies
  • 0 kudos

Hsb

Hi

Tanyo by Level 1: Joiner
  • 79 Views
  • 2 replies
  • 0 kudos

Resolved! Billing

Will my browsing content show up on my bill?

Anonymous by Not applicable
  • 75 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelling Extras!!

How can I cancel Disney +? I can't find account summary anywhere on the website!!

hmr by Level 1: Joiner
  • 175 Views
  • 2 replies
  • 0 kudos

Resolved! Handset mobile

Hi we called you on the 20th of January and we was calling about a new mobile handset and the previous woman (didn't get her name) said she would cancel it then about a minute after a lady named Vicky called us and she spoke to the manager and I told...