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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Pay outstanding balance

Hellocould I please pay my outstanding balance

My o2 app

I’m a new customer but I registered on Friday and been longer than 48 hours and I still can’t sign in as it says wait longer than 48 hours need help

Order

Hi I haven't authorised a new phone but you have changed my account to one. Please take it off immediately. Don't know why this has happened. Denise [Removed]

money on my phone

i put money on phone then i reg with 02 but i cant ues to phone out

Resolved! Leaving O2

Hi, how can I end my contract with O2 by on-line? My number is [Removed]. I left UK already and no need to keep this contract and number. I would like to complete the ending contract procedure by email or on-line without calling 202. Thank you very m...

Resolved! vat receipt

hi please can you send me a vat receipt for the dates 06/04/2034 to 05/04/2024 cheers

Discount open

Hii was sent a link from o2 open last Thursday to apply my 25% discount. I have tried to do this every day since then but it keeps saying you are having technical difficulties. Please advise. Thanks

Resolved! End contract as I have left UK

Hi I have left the UK and do not use my O2 volt sim anymore. I need to end my contract Is there an email id of O2 whereby I can mail them . thanks

Resolved! Taken money from me

I have just looked for a contract phone on 02 website they’ve made me pay £20 so they have taken 20£ from me and then said I am not eligible for credit or something and now I have not gotten the money back im confused and angry please help me I’m you...

Resolved! Call stating my o2 account being reduced

Good evening, I had a call today stating my o2 account was to be reduced by 45%. Think this might be a scam ?

O2

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